DolceFugo.com is a leading internet designer clothing and accessories retailer based in Milan, Italy. Our extensive online catalog features a wide selection of leading fashion brands including Armani, Dolce & Gabbana, Roberto Cavalli, GUCCI, Prada, Versace, Ed Hardy, DSquared, Christian Audigier, John Galliano, Richmond and many others. We constantly work on adding more brands and styles to our stock, and our website is updated daily with new items. We specialize in designer merchandise for both men and women.
Our prices are often the most competitive in the designer goods market. We pass incredible cost benefits to our customers to meet the demands of the global marketplace. The significant savings thanks to lower maintenance and administration costs as well as our professional expertise in obtaining stock from bankruptcy, end of season, moving and other clearance sales are at the heart of the low prices that consumers can appreciate at DolceFugo.com.
DolceFugo.com online store features an extremely shopper-friendly interface. Our clients can choose between designer fashions for men or women which can be browsed by several categories and are accompanied with detailed descriptions and high-quality images to provide the most convenient and comprehensive access to our stock. Ordering is done securely through our 128-bit encrypted payment gateway. We accept major credit cards, Western Union and bank wire.
DolceFugo.com ships all around the world. All purchases are packaged and handled with utmost care. Shipments are sent immediately upon the receipt of payment.
Our refund policy has customer satisfaction as its major objective and priority. All items will be refunded or exchanged if they don't meet the approval of our clients.

SHIPPING ADDRESS MUST MATCH BILLING ADDRESS
To combat fraud, we will simply refund any credit card orders if the shipping and billing address are not identical. Please use Western Union if you insist on having your purchase sent to an address other than your own. The only time an exception will be made is if you are a long established customer with no history of problematic transactions and your order is relatively small.

United States
Regular: $16 ($5 for additional item, up to 2 items) 10-20 business days Most orders take 10 or fewer business days. However, US Customs do, at random, select a small proportion of packages to examine and, when they do, delay delivery by a week or more.

DHL: $32 (no combine shipping) 2 - 5 business days

For US orders only: the courier shipping will arrive with No Signature request. This means the package will be delivered personally OR will be left at the address if the receiver is not available at the time of the delivery.

Canada
Regular: $16 ($5 for additional item, up to 2 items) 10 business days DHL: $32 (no combine shipping) 2 - 5 business days UK, Ireland, Denmark
Regular: $16 ($5 for additional item, up to 2 items) 10 business days DHL: $28 ($15 for additional item, up to 2 items) 2 - 5 business days

Belgium, France, Italy, Netherlands, Norway, Portugal
DHL: $28 ($15 for additional item, up to 2 items) 2 - 5 business days

Australia
Regular: $16 ($5 for additional item, up to 2 items) 10 business days DHL: ASK FOR QUOTE Brazil, Hong Kong, India, Mexico, Singapore, South Africa, Taiwan, United Arab Emirates, Vietnam
DHL: $42 (no combine shipping) 2 - 5 business days

EVERYWHERE ELSE
Regular: $16 ($5 for additional item, up to 2 items) 10 business days DHL: ASK FOR QUOTE

Possible Shipping Problems
Regular First Class mail delivery from Europe to other countries can sometimes take longer than expected as, for example, your country's customs reserves the right to stop parcels for examination. Most of the time, shipping by regular mail takes 10 business days (two weeks). However, during a holiday season, it may sometimes take twice as long. WE CANNOT BE RESPONSIBLE FOR ANY CUSTOMS CHARGES OR DELAYS.

International shipments via Registered Airmail cannot be full tracked online due to unreliability of tracking systems of postal services around the world. The tracking number we provide you is the official tracking number registered in the GLOBAL INTERNATIONAL POST OFFICE system. When a package has passed the customs clearance in your locale, your country carrier will post its tracking number in its online tracking system.

RETURNS:

If you wish to return an item, you should contact our customer service department for instructions. Please send an email to returns@dolcefugo.com.

In the event that a return is requested, all items must be returned within 7 days of receipt.

There is a 10% restocking fee on all returns unless the item is defective or we sent you a wrong size.

There is a 50% restocking fee on all returns which are in bad condition.

We DO NOT offer refunds for returns which have been worn.

All returns must include all original items unworn, or undamaged, in re-salable condition. We will not accept returned items which smell of cigarette, perfume, etc. Shipping and handling fees are not refundable. The buyer is responsible for the shipping costs incurred sending the products back as well as the delivery costs for the new items and any other additional costs that DolceFugo.com has incurred (customs fees, etc) due to the refund/exchange (once the returned items are received, we will contact you to provide you the information on the refund/exchange).

Returns due to our error:
We take full responsibility for our very rare shipping errors and will always work with you to resolve the problem in a timely manner. Please note that size charts are approximate, and all items are carefully inspected before being shipped. In the unlikely event that we fail to notice a defect, we will refund or ship a replacement item.